Legal Information

Privacy Policy

Information We May Collect

We may collect personal or business information when you contact Big Brand Report, submit a story, apply for a feature, enter a competition, take part in Brand vs Superfan, request information, subscribe to updates or otherwise communicate with us.

• Name, business name, role and contact details.
• Email address and telephone number.
• Website and social-media links.
• Editorial information, answers, statements, biographies and supporting documents.
• Images, logos, video, audio or other files supplied for publication.
• Correspondence and records relating to your enquiry or participation.
• Subscriber details supplied by message, as set out under Subscribing By Message below.

Subscribing By Message

The Big Brand Report subscriber list operates by message rather than by email form. When you tap a subscribe button on this website, your messaging app opens with a short message already written. Nothing is sent to us, and we receive nothing, until you choose to send it.

Once you have joined, we ask a small number of questions so that you receive the updates you actually want. You decide what to answer.

What We Collect When You Subscribe

• Your mobile number, and the profile name your messaging app displays to us.
• The name you give us.
• Your age range, and confirmation that you are 18 or over.
• Your location at town, city or country level. We do not ask for your address.
• The Big Brand Report features you select, such as Brand Watch, Brand Events, Retailer Drops, Brand vs Superfan, Brand Awards or Luxury.
• The messages you exchange with us.

Why We Collect It

Only to send you the exclusives and updates you have selected. We do not message subscribers about features they did not tick, and we do not use subscriber information to build advertising profiles.

Subscribing Does Not Put You On Anyone Else's List

We do not sell, rent, trade or pass subscriber numbers to brands, advertisers or any other third party. Subscribing to Big Brand Report subscribes you to Big Brand Report and to nothing else.

If a particular opportunity ever needs a brand to contact you directly — an individual competition, an invitation, or a Brand vs Superfan appearance, for example — we will ask you about that specific opportunity at the time and name the brand involved. Your answer applies only to that one opportunity. Saying no changes nothing about the updates you receive from us, and we will not ask again on that brand's behalf unless you tell us we can.

Our Legal Basis

Consent. You choose to message us, you choose which features to receive, and you can withdraw at any time. We keep a record of when you subscribed and what you selected, so that we can show your consent was given.

Subscribing Is For Adults

The subscriber list is intended for people aged 18 and over. Please do not subscribe if you are under 18. If we become aware that a subscriber is under 18, we will remove the number from the list and delete the information we hold about it.

The Messaging Service

Messages are sent and received through WhatsApp, which is operated by Meta. Your messages pass through Meta's systems and are subject to Meta's own terms and privacy policy as well as this one. We cannot control how Meta processes message data carried across its service, and you should read their policy if that matters to you.

Leaving The List

Reply STOP to us at any time and we will remove your number from the subscriber list. We keep a minimal record that the number opted out, so that it is not contacted again by mistake.

How Long We Keep It

Subscriber information is kept while you remain subscribed and for a reasonable period afterwards for record-keeping and consent evidence, then deleted. You can ask us to delete it sooner.

How Information Is Used

Information may be used to respond to enquiries, assess editorial submissions, verify claims, arrange interviews, manage participation, publish agreed material, administer competitions, protect the website and meet legal or regulatory requirements.

Sharing Information

Big Brand Report does not sell personal information. Necessary information may be shared with trusted website, hosting, email, professional or technical providers where required to operate the platform. Information may also be shared where required by law or where necessary to protect legal rights.

Retention And Security

Information is kept only for as long as reasonably required for editorial, administrative, legal or record-keeping purposes. Reasonable security measures are used, but no online system can be guaranteed to be completely secure.

Your Rights

Depending on your location, you may have rights to request access to, correction of, deletion of or restriction on the use of your personal information. Contact Big Brand Report to make a request.

Cookie Policy

Big Brand Report uses the smallest number of cookies it reasonably can.

Strictly Necessary

The website uses technical functions required for security, hosting and basic operation, together with a single stored setting recording your cookie choice so that you are not asked again on every page. These are essential to providing the website and do not require consent.

Analytics

We use website analytics to understand which pages people read and how they arrive, so that we can publish better material. Analytics are loaded only if you accept them using the notice shown when you first visit. If you decline, no analytics cookies are set and no analytics data is collected. You can change your mind at any time by clearing this website's stored data in your browser, which will bring the notice back.

Big Brand Report also uses Google Search Console to understand how the website appears in Google Search. Search Console does not place cookies on visitors through this website.

Advertising

Big Brand Report does not use advertising cookies, Meta Pixel, TikTok Pixel or similar advertising-tracking technology. If that changes, this policy and the consent controls will be updated before any such technology is activated.

Website Terms Of Use

By using Big Brand Report, you agree to use the website lawfully and not to interfere with its operation, security, content or other users.

Content is provided for general editorial and informational purposes. It is not legal, financial, medical, investment or other professional advice. Readers should obtain appropriate independent advice before acting on information that could affect them or their business.

Big Brand Report aims to publish accurate and useful information but does not guarantee that all content will remain complete, current or error-free. Features may include information supplied by brands, founders, charities, contributors or other third parties.

Links to external websites are provided for convenience and context. Big Brand Report is not responsible for the availability, security, privacy practices or content of external websites.

We may change, suspend, remove or restrict content or access where reasonably necessary, including to correct errors, protect legal rights, address security concerns or manage editorial standards.

Editorial Standards

Big Brand Report is an editorial platform covering brands, founders, products, launches, events, experiences, responsibility initiatives and consumer perspectives around the world.

Editorial decisions are made according to relevance, interest, accuracy, available evidence, public value and the platform's publishing priorities. Submission does not guarantee publication.

We may edit material for clarity, length, grammar, house style, legal risk, factual accuracy or presentation. Headlines, introductions, captions, layouts and publication dates remain editorial decisions unless expressly agreed otherwise in writing.

Where a serious allegation, criticism or disputed claim is being considered, Big Brand Report may seek a response from the relevant person or organisation before publication.

Publication does not necessarily amount to endorsement of a brand, product, service, founder, charity, opinion or claim.

Brand, Founder And Charity Submission Terms

Anyone submitting information confirms that it is accurate to the best of their knowledge and that they have authority to provide it.

By supplying words, images, logos, audio, video, documents or other material, the sender confirms that they own the relevant rights or have permission for Big Brand Report to review, edit, reproduce and publish that material in connection with the submitted feature and its promotion.

The sender remains responsible for claims, prices, dates, names, qualifications, endorsements and other factual information supplied. Big Brand Report may request evidence or contact relevant organisations for verification.

Big Brand Report may refuse, postpone, edit, withdraw or remove a submission where information is misleading, unverifiable, unlawful, abusive, unsafe, discriminatory, defamatory, infringing or inconsistent with editorial standards.

Brand vs Superfan Participation Terms

Brand vs Superfan is designed to create a genuine conversation between brands and real customers or supporters. Participants must provide truthful information and communicate respectfully.

Participants understand that interviews, questions, answers, video, audio, photography and extracts may be recorded, edited and published across Big Brand Report's website, social channels, promotional material and related media.

Editing may be carried out for clarity, duration, format, accessibility, legal compliance and editorial presentation, but not deliberately to create a materially false account of what a participant said.

Big Brand Report may stop or refuse participation where conduct is abusive, threatening, discriminatory, unsafe, deliberately misleading or likely to create unreasonable legal or reputational risk.

Copyright And Intellectual Property

Unless otherwise stated, the Big Brand Report name, branding, original written content, page design, graphics, formats, interview concepts and editorial presentation are protected by intellectual-property rights.

Content may not be copied, republished, scraped, sold, redistributed, altered or used commercially without written permission, except where permitted by law.

Brands and contributors retain ownership of their existing trade marks, logos and original materials. Permission supplied for editorial use does not transfer ownership to Big Brand Report.

To report suspected copyright infringement, contact us with details of the protected work, the disputed material, its location and evidence that you own or represent the relevant rights.

Corrections And Complaints

Big Brand Report welcomes genuine correction requests. Please identify the page, the statement believed to be inaccurate, the reason it is disputed and any reliable supporting evidence.

We may correct, clarify, update, annotate or remove content depending on the nature and significance of the issue. A correction request does not automatically require deletion of accurate or lawfully published material.

Complaints will be reviewed as soon as reasonably possible. Abusive, threatening or repetitive communications may be restricted.

Advertising, Sponsorship And Commercial Content

Paid, sponsored, promotional, affiliate or commercially supported content should be identified clearly where applicable.

Payment, sponsorship or a commercial relationship does not permit false claims, remove the need for lawful content or guarantee favourable editorial treatment.

Big Brand Report may work with SHANCO Agency on branding, public relations, campaigns, partnerships or commercial opportunities. Where content is materially connected to such a relationship, appropriate disclosure may be included.

Disclaimer And Limitation Of Liability

To the fullest extent permitted by law, Big Brand Report and SHANCO Agency are not liable for indirect or consequential loss arising from reliance on website content, third-party claims, external websites, interrupted access, or decisions made by visitors based on general editorial information.

Nothing on this page excludes any liability that cannot lawfully be excluded.